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KIA Motors South Africa announces top dealers for 2015

KIA Hermanus - DOTY2015
Posted: May 30, 2016 at 4:08 pm   /   by   /   comments (0)
  • Recognising outstanding talent in the KIA Motors dealer network during 2015, including sales, after sales and customer satisfaction
  • Dealer of the Year finds a new home in the Western Cape 

It was an evening of laughter and cheer as KIA Motors South Africa hosted its annual Dealer of the Year Awards ceremony at Parker’s Comedy and Jive in Montecasino, Johannesburg, on Saturday, 21 May 2016.

cheer

Covering the numerous aspects of the vehicle sales and service environment, including a strong focus on customer service and satisfaction, the KIA Dealer of the Year awards serve as recognition of outstanding work and include awards for sales performance (including fleet, parts and accessory sales), aftersales management and CSI performance in sales and aftersales.

 

“The success of KIA can not be built on the outstanding quality and award-winning design of our vehicles alone,” says Gary Scott, Sales Director for KIA Motors South Africa. “It is our ability to win the hearts and minds of our customers through exceptional service that will make the difference. Acknowledging and rewarding those who continue to raise the bar is a key element of this ‘wow’ culture.”

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Making up the numbers

A four-time former winner in the sales category, KIA Motors East Rand once again ruled the roost in 2015, retaining their title as KIA’s Sales Dealer of the Year award while adding a third place certificate in the Fleet Dealer of the Year category. KIA Motors East Rand’s Jayson du Toit also scooped up the Sales Manager of the Year award, with Gavin Edwards taking home the award for Sales Executive of the Year, improving on his runner-up placement in 2014.

 

roodepoort

TheGlen

KIA Motors Roodepoort and KIA Motors The Glen tied in third position in the Sales Dealer of the Year category, with KIA Motors Durban coming in second place. In the Fleet Dealer of the Year category, the Western Cape continued its dominance, with KIA Motors Brackenfell taking the runner-up spot and KIA Motors Tygerberg grabbing the overall Fleet Dealer of the Year Award.

marco alves

KIA Motors Windhoek featured prominently during the 2015 awards, with Marko Alves ending in third place in the Sales Executive of the Year category, with J.F. van Eeden also in third place in the Sales Manager of the Year category. Alex Ngqabayi from KIA Motors Port Elizabeth was the runner-up in the Sales Executive of the Year category, with Pauline Smith of KIA Motors Hermanus filling the runner-up position in the Sales Manager of the Year category.

 

Prioritising customer service

Being part of the KIA family is not limited to an ownership experience only, but also experiencing “The Power to Surprise” in every part of the journey. With a renewed focus on customer service and satisfaction, there was a marked increase in success across the KIA Motors dealer network throughout 2015.

As in 2014, KIA Motors Hermanus again set the pace by not only taking home the Sales CSI Dealer of the Year Award (Category B), but also the Aftersales CSI Dealer of the Year Award (Category C) and the overall CSI Dealer of the Year Award.

KIA Motors Gold Reef took home the Aftersales CSI Dealer of the Year Award (Category B), with KIA Motors Silver Lakes taking home the same trophy for Category A dealerships. KIA Motors Brackenfell took home the Sales CSI Dealer of the Year Award (Category A), with KIA Motors Lydenburg taking home the same trophy for Category C dealerships. Charné Kleinhans of KIA Motors Port Elizabeth won the Aftersales Manager of the Year Award for 2015.

KIA Motors Port Elizabeth’s Ryno de Lange again won the Technician of the Year Award, while Marietjie Scholtz of KIA Motors Roodepoort won the Service Advisor of the Year Award. KIA Motors Edenvale’s Wayne Sillman was awarded Apprentice of the Year. KIA Motors Paarl was crowned Accessories Dealer of the Year, with KIA Motors Gold Reef won the Parts Dealer of the Year Award for 2015.

Dealer of the Year: a new home in the Western Cape

However, thanks to a stellar performance in sales, aftersales and customer satisfaction throughout 2015, it was KIA Motors Hermanus who took home the overall Dealer of the Year Award for 2015.

KIA Hermanus - DOTY2015

“I am extremely proud of every single one of our team members,” said Dealer Principal, Sean Smith, after receiving the award, thanking the dedicated team at KIA Motors Hermanus for continuously striving to exceed customer expectations and enabling the dealership’s achievements at KIA’s prestigious Dealer of the Year Awards.

“Amongst receiving the CSI awards in the Sales and Aftersales categories, together with our sales manager achieving the runner-up position in the Sales Manager of the Year, receiving the award for Dealer of the Year really is an honour,” he said. “These awards are proof that, when one puts your mind to anything, no matter what it is, it is achievable! This is an accomplishment in our dealership’s history that will always be remembered. To be associated with the KIA Motors South Africa team and the remarkable KIA brand is a true privilege. Thank you KIA Motors South Africa!”

The full list of winners – KIA Motors South Africa Dealer of the Year 2015

Apprentice of the Year                                 Wayne Sillman – KIA Motors Edenvale

Technician of the Year                                 Ryno de Lange – KIA Motors Port Elizabeth

Service Advisor of the Year                         Marietjie Scholtz – KIA Motors Roodepoort

Parts Dealer of the Year (3rd)                       KIA Motors Menlyn

Parts Dealer of the Year (2nd)                       KIA Motors Randburg

Parts Dealer of the Year                               KIA Motors Gold Reef

Accessories Dealer of the Year                   KIA Motors Paarl

Aftersales CSI Dealer of the Year (Cat C)  KIA Motors Hermanus

Aftersales CSI Dealer of the Year (Cat B)  KIA Motors Gold Reef

Aftersales CSI Dealer of the Year (Cat A)  KIA Motors Silver Lakes

Aftersales Manager of the Year                  Charne Kleinhans – KIA Motors Port Elizabeth

Sales Executive of the Year (3rd)                 Marko Alves – KIA Motors Windhoek

Sales Executive of the Year (2nd)                Alex Ngqabayi – KIA Motors Port Elizabeth

Sales Executive of the Year                         Gavin Edwards – KIA Motors East Rand

Sales Manager of the Year (3rd)                   J.F. van Eeden – KIA Motors Windhoek

Sales Manager of the Year (2nd)                  Pauline Smith – KIA Motors Hermanus

Sales Manager of Year                                 Jayson du Toit – KIA Motors East Rand 

Sales CSI Dealer of the Year (Cat C)          KIA Motors Lydenburg

Sales CSI Dealer of the Year (Cat B)          KIA Motors Hermanus

Sales CSI Dealer of the Year (Cat A)          KIA Motors Brackenfell

Overall Sales CSI Dealer of the Year          KIA Motors Hermanus

Fleet Dealer of the Year (3rd)                       KIA Motors East Rand

Fleet Dealer of the Year (2nd)                       KIA Motors Brackenfell

Fleet Dealer of the Year                               KIA Motors Tygerberg

Sales Dealer of the Year (3rd – tied)            KIA Motors Roodepoort

Sales Dealer of the Year (3rd – tied)            KIA Motors The Glen

Sales Dealer of the Year (2nd)                      KIA Motors Durban

Sales Dealer of the Year                               KIA Motors East Rand

Overall Dealer of the Year                            KIA Motors Hermanus

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