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KIA Motors SA announces voluntary safety recall on 2017 model year Rio models

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Posted: September 4, 2017 at 11:43 am   /   by   /   comments (0)

September 4, 2017 – KIA Motors South Africa (Pty) Ltd will conduct a voluntary safety recall of approximately 1266 KIA Rio models (2017 model year) to inspect the operation of the rear door child locks.

KIA Motors Corporation has advised that there may be some Rio vehicles where the child locking function of the rear door may be inoperative due to the actuator cable length being out of specification. The affected vehicles were assembled in Korea between 10 April 2017 and 5 June 2017, and approximately 1,266 Rio’s shipped to South Africa may be affected.

Owners of the involved vehicles will receive telephonic notification from KIA Motors South Africa’s call centre, beginning in the week of 4 September 2017. Owners of the involved vehicles will be assisted in having their KIA dealer perform the inspection and, if necessary, repair of the Rear Door Child Locks.

The inspection is quick and simple, and should take no longer than 10 minutes to complete. Should the repair be carried out, it should take no longer than 1 hour, although customers should be aware that the time required to inspect and potentially repair is dependent on the vehicle’s position in the work queue on the day of the booking.

KIA dealers will implement this recall at no charge to the vehicle owner.

If customers are uncertain about whether their vehicle could be affected, the KIA Motors South Africa website – recall.kia.co.za – also offers a convenient search function through which customers can enter their vehicle’s VIN (Vehicle Identification Number). More detailed information and a helpful FAQ are also available to customers on the website.

Alternatively, customers can contact the KIA Motors South Africa Call Centre on 010 596 2000

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