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Awards, Featured, Kia Global

KIA tops J.D. Power’s Initial Quality ranking for second straight year

Posted: June 22, 2017 at 11:43 am   /   by   /   comments (7)

Continuing a multi-year string of quality and reliability awards and accolades, J.D. Power’s 2017 Initial Quality Study (IQS) today recognised KIA Motors as the highest-ranking nameplate in the United States for the second year in a row. KIA’s improvement to 72 problems per 100 vehicles marks the best nameplate performance within the last 20 years of the study, driven by five segment awards – the most of any nameplate – for the Soul (Compact Multi-Purpose Vehicle), Forte (Cerato) (Compact Car), Cadenza (Large Car), Niro (Small SUV) and Sorento (Midsize SUV).


The KIA Soul took home an IQS award for the third consecutive year while KIA’s two newest models, Cadenza and Niro, were outstanding performers in their first model year, with the KIA Cadenza earning the top score among all models ranked in the study. Together with the Optima and Sportage, each of the seven award eligible KIA models included in the 2017 IQS study finished first or second in their respective categories.

2017 Cadenza


“When KIA beat out the entire industry in last year’s J.D. Power Initial Quality Study many people wondered if we could maintain such a lofty position. Today, the answer is loud and clear as KIA owns the top spot for the second straight year with more 2017 segment award winners than any other nameplate,” said Michael Sprague, chief operating officer and EVP, KIA Motors America. “Our back-to-back chart-topping IQS performances reconfirm KIA’s status as today’s world-class automaker and reflect the exacting standards and craftsmanship our team members instill into every car, crossover and SUV KIA builds.”


The annual report analyzed responses from 77,415 respondents with regards to 243 vehicle models across 26 segments. Vehicles were evaluated on driving experience, engine and transmission performance and a broad range of quality problem symptoms reported by vehicle owners.

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Comments (7)

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  • June 29, 2017 at 2:33 pm GERALDINE DE VILLIERS

    I love my Kia Picanto 2015 model, my previous vehicle was a Kia Picanto 2007 – I had no problems with it and it is still in good nic, my daughter has been driving it ever since I upgraded.
    when I grow up then my next goal is a Sportage 🙂

  • June 29, 2017 at 7:03 pm Ntepane

    I have been driving a Cerasto 1.6 sedan since February 2011.I bought new and the instalment was very reasonable.Many people are afraid of the beauty of Kia cars and associate it with high prices, but after using it they realised that they are missing a unique driving experience.I am still driving my Kia and it still looks new.

  • July 5, 2017 at 10:45 am Jan Louw

    I have got my 2015 Kia Rio Tec brand new and I am ever so happy with my car. I am looking forward to see the new Kia Rio Tec of 2017. I belief ther are a few improvements to look forward to. All I would like to say to you is to keep up with the good work!!!

  • July 6, 2017 at 9:18 am Deleni Sishuba

    I have been drinking Kia since 2010 I have never experienced any problems, I have the peace of mind knowing I don’t have to pay for the services up to five years. Kia South Africa rocks!

  • July 6, 2017 at 11:11 pm Engrita Shingenge

    My Kia Rio my pride. I soo love my car. Kia Namibia is the best.

  • July 12, 2017 at 5:52 am Matlou Maurice Mowasa

    When I bought my 1st Kia Picanto in 2012 I was not sure if that was the right decision, 2014 I bought the 2nd Kia Picanto n guess what I am hooked, addicted because Kia has the Power to surprise . the design , space, performance, road handling, petrol saver as well as the fact that both are now at 150 000 kilos plus n they drive n feel as good as new. That to me its a bonus for a 1.1 and 1,2 Engines n looking fwd to drive them for as long as I live because they are cheap for my pocket both petrol n maintenance wise.

  • July 17, 2017 at 2:56 pm Rev. Aaron Mhango

    I am driving Kia Rio 1.2 5dr 2014 model. I never had any problem with it ever since I got inside. Kia is my ride and my future. The service is great!